DoorDash Acceptance Rate - And Why It Doesn't Matter - Financial Panther (2024)

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This post may contain affiliate links. Advertiser Disclosure.This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

One of the more confusing questions some Dashers have about DoorDash is whether your DoorDash acceptance rate matters.

DoorDash keeps track of several metrics for each Dasher. These include your customer rating, your acceptance rate, your completion rate, and your on-time and early delivery rate. Customer ratings undoubtedly matter (DoorDash specifically states that if your customer rating gets too low, you risk deactivation). Completion rate also matters. DoorDash makes clear that you can be deactivated if your completion rate falls too low.

Acceptance rate is another matter, however. The fact is, your acceptance ratedoes not matter. Your acceptance rate can be as low as you want and you do not risk deactivation. The only thing that would make it matter is if you want Top Dasher status (which, in my view, isn’t worth getting for most people).

In this post, we’ll go over what the DoorDash acceptance rate is and why it does not matter.

What Is The DoorDash Acceptance Rate?

DoorDash tracks several metrics in the Dasher app, one of which is your acceptance rate. The acceptance rate is the number of orders you accepted out of your last 100 delivery requests. So, if you have a 50% acceptance rate, that would mean you accepted 50 out of your last 100 delivery requests.

Note that your acceptance rate is different from your completion rate. The completion rate refers to the number of delivery requests you accept that you also complete (i.e. successfully deliver). Your completion rate will drop if you accept a delivery and then do not complete the order because you canceled it or something else stopped you from completing it.

It’s important to keep the distinction between these two metrics in mind. That’s because your completion rate does matter. But your DoorDash acceptance rate unequivocally does not matter.

Your DoorDash Acceptance Rate Does Not Matter

I hope I’ve made it clear. Your DoorDash acceptance rate does not matter. DoorDash also makes this very clear in its Dasher policies.

Indeed, on their website, they have this chart that tells you the minimum requirements for each metric.

DoorDash Acceptance Rate - And Why It Doesn't Matter - Financial Panther (1)

As you can see, DoorDash explicitly states that there is no minimum acceptance rate required. This makes logical sense too. Dashers are independent contractors, which means they have the right to accept or reject any delivery requests sent their way. DoorDash has to do this because if they don’t, they risk having too much control over Dashers and having Dashers classified as employees. They do not want to do this, so that’s why there’s no minimum acceptance rate required and why Dashers are free to accept or reject any delivery requests sent to them.

In contrast, DoorDash can make your completion rate matter because once you’ve accepted an order, you have essentially agreed to complete the order. If you don’t complete it, it’s similar to a breach of contract, since you accepted the order, and then decided not to do it.

The only time your acceptance rate does matter is if you are trying to get Top Dasher status. To qualify for Top Dasher status, you need to maintain high customer ratings (4.7 or higher) and a high completion rate (95% or higher). You also have to maintain an acceptance rate of 70% or higher.

The reason why I don’t think Top Dasher status is worth getting is because of this acceptance rate requirement. If you’re accepting 70% of orders, you’re likely accepting orders that aren’t worth doing or aren’t profitable for you. When you’re a Dasher, you’re basically a small business. You need to act like one and only accept orders that make sense for you.

That being said, there could be times when Top Dasher status is necessary. If you’re in a market where the benefits of Top Dasher status make sense (specifically if you’re in a market where you usually can’t Dash Now unless you schedule yourself in advance), then maybe you need to maintain a high acceptance rate.

But for the vast majority of people, Top Dasher status won’t be worth it, which means the DoorDash acceptance rate does not matter.

DoorDash Priority Orders

There is one wrinkle that was recently introduced with DoorDash, although it’s unclear how it impacts your orders and ability to earn money with DoorDash.

DoorDash now has a program that gives eligible Dashers priority access to higher-paying orders. DoorDash says that these orders all pay $2 or more per mile. To get priority access to these orders, you need to have a customer rating of at least 4.5 and an acceptance rate of 50% or higher.

DoorDash specifically states that “[i]f there are multiple Dashers nearby who can take on one of these offers, we will break the tie in favor of prioritized Dashers like you.”

I rarely have an acceptance rate above 50%, so I don’t usually qualify for priority orders.

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Whether this matters or not is unclear. Personally, I don’t look at orders based on how much they pay per mile, but rather at how fast I can complete them. Even low-paying orders can be worthwhile if I can complete them fast enough. For example, here’s a YouTube Short of me completing a low-paying order that was still worthwhile because of how fast I could complete it.

Since I do DoorDash on a bike, I think this likely won’t impact me too much and I still won’t be aiming to improve my acceptance rate. It can be annoying though that DoorDash keeps pushing the acceptance rate and using tactics like showing you how far your acceptance rate will decline if you reject an order.

DoorDash Acceptance Rate - And Why It Doesn't Matter - Financial Panther (3)

If you want more info about the priority status program, DoorDash has more info about the program here.

Final Thoughts

My DoorDash acceptance rate typically hovers around 20-30%. At times, I’ve had my acceptance rate fall into the single digits and have never had any issues with my Dasher account.

I do this because I’m picky with my orders. I only want to accept profitable orders that are worthwhile for me. As a result, if I see an order that I don’t think is worth doing, I’ll reject it and wait for another one. I recommend you do the same too and don’t worry about your DoorDash acceptance rate.

That being said, if you are concerned about your acceptance rate being too low, DoorDash will often send offers to eligible Dashers with the option to reset their acceptance rate. It can be worth doing if gaining access to the Top Dasher program or priority access matters to you.

For more information about resetting your DoorDash acceptance rate, check out my post: DoorDash Reset Acceptance Rate (Should You Do It?).

This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

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Check out these other ebikes and scooters I've reviewed:

  • Urban Arrow Ebike – Last year, I made one of the largest purchases I’ve ever made – I bought a $9,000 electric cargo bike from Urban Arrow. In my Urban Arrow review, I will discuss what it is and why I decided to buy this bike, as well as discuss how impactful a bike like this can be on your journey to financial independence.
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DoorDash Acceptance Rate - And Why It Doesn't Matter - Financial Panther (4)

Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.

Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.

Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:

  • SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $300 if you complete a direct deposit.
  • 5% Savings Accounts. I'm currently getting 5.24% interest on my savings through a company called Raisin. Opening a Raisin account takes minutes to complete, it's free, and all of your funds are FDIC-insured. I explain how it works, why I'm now using it to store my emergency fund and any other cash savings I have, and why I recommend everyone check it out in this review.
  • US Bank Business. US Bank is currently offering new business customers a $800 signup bonus after opening a new account and meeting certain requirements.
  • M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
  • Empower. One of best free apps you can use to monitor your portfolio and track your net worth. This is one of the apps I use to track my financial accounts.

Feel free to send Kevin a message here.

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